The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
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When calling any business number, you are often greeted with an automated voicemail greeting that helps guide you through the company directory, hours of operation, contact information and alternative steps for the call, such as leaving a message.
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While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
Don’t be that business that lets important messages slip through the cracks and miss out on new opportunities. Here are some tips on how to set up a professional voicemail greeting that will have people wanting to leave you more messages:
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And you’re done! Your CenturyLink voicemail is now set up. Whenever you have an unheard message, you'll hear a stuttered dial tone when you pick up your home phone. Take a few minutes to gather your thoughts, even jot down a few notes, and practice before you record. Before you start recording, turn off anything in the background that might cause noise. This will ensure your voice is clear and easy to understand. While clever greetings can be fun, it's worth taking a moment to think about the range of potential callers who may be leaving you voicemail. Consider the tone and image you want to project. Don't worry! If you don't like your recording, you can erase it and re-record as many times as you'd like.
That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.
Standard greeting with phone number: "At the tone, please record your message to [phone number]."
Equip your business with support for all your essential business tolls and devices
Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.
If this option is selected, enter the email address to send the notifications and attached messages to. 8 Allow Callers to Transfer From Your Voicemail Greeting
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.