2. Straight To The Point Voicemail Greetings. (Insert name) is either away from their desk or on another call. Leave your name, number, and a brief message and (insert name) will return your call within (insert timeframe.)
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
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Let’s be honest, you (hopefully) set up your voicemail when you first got your phone, and it probably hasn’t changed since then. If you’re about to start job-hunting, now is the perfect time to refresh your professional voicemail greeting.
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It can be overwhelming to someone calling if your voicemail suggests they leave their name, address, time of calling, reason why calling, best phone number to call them back at, etc. They might not be prepared with all of the information and could end up leaving a confusing and flustered message. Instead, just kindly ask the person to leave their name and number and reassure that someone will be in touch as soon as possible.
A dentist is similar to a doctor. Unlike a doctor, a dentist is going to get far more non-urgent calls as patients will want to know when they can pick up various orders, as well as to book follow-up appointments. The key here is prioritizing so the dentist can respond promptly to the patients who need emergency dental work and other urgent consultations.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
In today’s digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.
For instructions on setting-up and listening to voicemail on Skype for Business select the following options: Set-up Voice Mail Listen to Voice Mail in Skype for Business Listen to Voice Mail in Outlook SFB Voice Access Commands Using Your Skype for Business Phone Click the Keypad icon. Click the Voice Mail options icon. Select Set-up Voice Mail from the menu that appears.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
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10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
Before you record your business greeting, make sure to write it down first. Finalize your script and then rehearse a few times before you record the final business voicemail.