A professional voicemail greeting is a recording that informs clients and business partners you are not available to receive their call. It is an essential part of any effective business communication strategy, especially if you are in sales.
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After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
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That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.
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Interesting Read : Why Should You Say NO To Increasing Customer Service Calls In 2020? Best Business Voicemail Greetings examples that you can try today for your brand
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As a professional business, in no way should you ever resort to leaving one of those generic, pre-recorded, “No one is here to take your call” messages that the phone company often provides. Record a greeting yourself, or have one professionally done for you. If you choose to record a greeting yourself for your office phone, there are a few simple keys that you should keep in mind:
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps.
Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
@Fa5t3r - I would try a wide range of different tones when recording and play them back to see what goes over the best and what projects the image you want people to hear. Remember that some people may be going to hear this message over and over again depending on how often they have to call you so you want it to be very pleasant and not at all irritating.
When someone is trying to reach you and they can’t get you on the line, they want to leave a message right away and get on with their day. If your voicemail greeting goes on for minutes on end, chances are they aren’t going to stick around until they hear the beep.