Chances are that when someone takes the time to leave your business a voicemail, it is because it’s important that their message be communicated and left in the right hands. There’s nothing worse than calling a business only to hear that the voice mailbox is full or that the greeting is too quiet, too fast, or too confusing.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
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In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
We strive to keep you connected, but If an issue with your service occurs, we'll start working on it the same day - even if it requires an on-site visit.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
That said—as with any technological advancement—challenges and dilemmas can arise. Here are five common voicemail problems businesses face and solutions for them:
For more general advice on voicemail messages, read our tips and examples for business voicemail greetings. Business Voicemail Etiquette I: Creating Professional Outgoing Greetings
You may discover you’re unable to sync your voicemail with other important tools you use for your business.
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
Check out the following samples: One voicemail was recorded while the individual was smiling, the other was recorded when the speaker held a neutral facial expression. Can you hear the difference? Version 1: I am smiling during this recording. Can you tell?Version 2: I have a neutral expression during this recording. Makes a pretty big difference right?6. Keep it short
Editor's note: This post was originally published in February 2018 and has been updated for comprehensiveness. Try This Effective Prospecting Voicemail Script [Tips Included] Sales | 12 min read Get it now Get it now Download for Later Popular Features Free Meeting Scheduler App Social Media Tools Email Tracking Software Sales Email Automation Ads Software Email Marketing Software Lead Management Software Pipeline Management Tools Sales Email Templates Help Desk Software Free Online Form Builder Free Chatbot Builder Free Live Chat Software Marketing Analytics Free Landing Page Builder Free Tools Website Grader Make My Persona Email Signature Generator Blog Ideas Generator Invoice Template Generator Marketing Plan Generator Free Business Templates Industry Benchmark Data Software Comparisons Library Company About Us Careers Management Team Board of Directors Investor Relations Blog Contact Us Customers Customer Support Join a Local User Group Partners All Partner Programs Solutions Partner Program App Partner Program HubSpot for Startups Affiliate Program Facebook Instagram Youtube Twitter Linkedin Medium
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"