There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
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Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
Ensure your inbox is set to receive messages. First thing’s first. Your professional contacts can’t leave a message if your voicemail system isn’t correctly set up or your mailbox is full
7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
16. “Hi, you’ve reached [company name]. Sorry, you just missed us! We’re open from ([hour] to [hour] [time zone]) Monday through Friday [optional: hour to hour on the weekends]. In the meantime, you can also visit our website [website URL] to reach out via live chat, text, or email [email address]. If you’d like to leave us a message, tell us your name, number, and reason for your call after the beep. We will give you a call back later on today.” Let your caller know your exact office hours so you skip the “phone tag”. They’ll appreciate knowing when to expect a return call. Just keep in mind that the timeframe should be realistic so you live up to customer expectations.Voicemail greetings for holidays
Instead of having the typical “You’ve reached ABA Corporation. Please leave your message after the beep”, make it unique and interesting.
Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
You can set when you would like to send callers to your voicemail. For example, you may want to send all calls to voicemail when you know you’re going to be out of the office and not taking phone calls. 1
If you persistently can’t save your greeting, you may need to reset your phone’s network settings. The iPhone needs to access your network’s data connection to save changes to your voice mail configuration, and if it can’t connect to 3G or 4G, it won’t save the changes.
Website: https://techcommunity.microsoft.com/t5/skype-for-business-blog/skype-academy-voicemail-transcript/ba-p/58816
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
Allows you to specify the name that will appear for your number when you make an outbound call. The person you are calling must have a Caller ID compatible telephone or display device.
Record Your Thoughts in Teams Personal and Group Chats To record a voice memo, hold down the microphone icon (Figure 1) and speak. Release the hold to stop the recording and then send it as you would a normal message. Teams Feature Storage Location Voicemail Messages Stored in users’ Outlook mailbox Meeting Recordings (1:1 and Group) Stored in the OneDrive account of the user who started the recording in a folder named Recordings
Telephone voicemail messages influence your callers’ impression of your entire organization. In most cases, the first contact and first voice any caller to your company will hear is the voice on your telephone messages. You want to ensure that this voice projects a professional business image for your organization.