Website: https://www.att.com/ecms/dam/att/smb/help/pdf/ATTPhoneforBusinessVoicemailUserGuide3.6.2020.pdf
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
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You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
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Website: https://www.att.com/ecms/dam/att/business/help/pdf/UG_ATT_Phone_for_Business_121217.pdf
Before you record a professional voicemail greeting, you may want to consider the type of people who might call your home or business. That way, you can think about the information these callers might need before you compose your greeting. Most callers are familiar with how to leave a voice message, so try to avoid giving them instructions. Some things you may want to include in your greeting might be your full name, title, name of your company, and an alternate method of reaching you. If you plan to be unavailable for some time, it can be a good idea to tell your callers when you will return and give them the name and phone number of another individual to call in the event they need immediate assistance. A private voicemail box enables a person to receive telephone messages when the phone cannot be answered.
Setting Up Voicemail with AT&T Activate your phone. Make sure you set up your voicemail within 60 days of plan activation. Press down the number 1 on your mobile phone. Choose a 4 to 15-digit number to serve as your password. Record your personal voicemail greeting with the next prompt.
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After accessing your voicemail, choose your next message option to perform a specific function. Press 1 to retrieve messages. Press 2 to go to saved messages. Press 7 to hear current date and time. Press 9 for your mailbox setup menu. How to navigate through messages while listening to a message
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.