Your business can further customize voicemail with eVOICE and several other features (which may vary by location).
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
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Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
Changes can be made to voicemail settings on the phone through the voicemail options audio menu only after the initial voicemail password has been set up in Account Manager, Work for Desktop, or Virtual Office Online.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
Skype for business also includes not only the physical phone but a suite of features that includes Instant Messaging, Conferencing, Presence and much more. This guide will cover installing and signing-in to Skype for Business on your Windows, Mac OSX, Apple/Android mobile devices. For ChromeOS, please see this link Skype on ChromeOS.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
As a professional business, in no way should you ever resort to leaving one of those generic, pre-recorded, “No one is here to take your call” messages that the phone company often provides. Record a greeting yourself, or have one professionally done for you. If you choose to record a greeting yourself for your office phone, there are a few simple keys that you should keep in mind:
From the Skype for Business desktop app (if you are running Click-2-Run build C2R 8201.1002 or later), select Set Up Voice Mail. From the voicemail email, click the Set Up Voice Mail hyperlink. On the Skype for Business Settings page, select Voicemail. On the Voicemail settings page, you can configure the following settings:
Instead of having the typical “You’ve reached ABA Corporation. Please leave your message after the beep”, make it unique and interesting.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
Make sure you don’t use a monotone voice when you record your business voicemail greetings. Use inflection in your voice so you don’t sound like a robot.
You can change your voice tone from the yellow box. Then open up Skype and go to Tools > Options and select Audio Settings. In the microphone settings drop down menu select Microphone (Screaming Bee Audio) That’s it. now you can call your friends with your new voice.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
29. Hi, you’ve reached [your name] at [your company]. Please send me an email at [email address] if this is urgent, and I’ll get in contact with you as soon as possible. If this is not urgent, please leave me a brief message about the reason you are calling with your contact information and I’ll get back to you in the next 24 hours. Have a great day.
29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!