Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them.
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If you’re calling from your own phone, you’ll be able to access your voicemail without entering a PIN. This will happen even if you’ve previously set one up.
Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”
18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
If you've forgotten your retrieval number, call 800-244-1111 to get it. Alternately, the number was included in the welcome letter you received when you signed up for voicemail service.
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Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.
Need your voicemail recording as soon as possible? Depending on the complexity of your job, you can receive your final audio files in as little as one day.
The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.
When you frequently update your business greeting, there is a chance more people will listen to the message. You can update your voicemail with relevant information about your business as a way to keep your customers well informed.
It only works if you sound like you're having a good day, though, and it's not appropriate for all business situations. If used incorrectly, this phone greeting can sound forced. If the customer is calling a support line because they're not having a great day, this greeting may be …
23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."
Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
Voicemail and phone settings while working remotely As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely. The following templates for voicemail messages are available for departments and individuals to customize and use. We appreciate everyone following a standard format to […]