No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
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We'll take you through the five most professional voicemail greetings. This will include how to structure different parts of your voicemail, as well as things to avoid.
If you aren’t sure, have a friend listen to it and give you pointers. It’s always disorienting listening to your own voice, so you might not be able to catch if you sound weird because you’re hearing your voice or because you are actually speaking in a strange manner, but someone who knows you well will be able to clear it right up.
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Before we head towards the tips for you to get started on creating efficient voicemail messages, there is one thing you need to realize.
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
1. Personal Business Voicemail Greetings. Hello! You’ve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but I’m on the line helping another customer (insert business’s most attractive result or purpose point.)
You know that your callers are making inferences about your business and brand. If you want your voicemail recording to leave a positive impression, smile when you record it! Research shows that smiling affects how we speak, and listeners are not only able to identify that people are smiling, but also what the intent is of the smile based on voice intonation alone.
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Wow, the recording sounds even more professional than what I was expecting, many thanks! - Brent Bytes Ahead Ltd. Thanks so much, the recordings are perfect! - Oleg On The Ready I.T. Consulting. The recorded message sounds perfect! - Denis Chelsea Auction INC. Very Good quick service. Would recommend - Neil Cartridge Tech Ltd.
Hello, you have reached the dental office of Dr. X. We are busy assisting a patient now, but will call you back as soon as possible. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call 911. In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.
20. “Hello! Thanks for reaching out to [company]. We’re closed today for the holiday, and will reopen tomorrow, [date]. If you leave your name, number, and a brief message, we’ll give you a call when we’re back in the office. Thanks again, and have a great [day, week].”
More information can be found at Set up Cloud PBX voicemail - Admin help. Let your users and helpdesk know Don’t forget to inform your users and your helpdesk. The page Check Skype for Business voicemail and options, describes how users can set up and use their voicemail. Make sure users are familiar on how to use it, and that your helpdesk