That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
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Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
Website: https://www.speechactive.com/video-to-record-a-clear-professional-voicemail-greeting/
Make sure you don’t use a monotone voice when you record your business voicemail greetings. Use inflection in your voice so you don’t sound like a robot.
A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
1. Business voicemail greeting samples. If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers.
Forward calls to a pre-determined number during a power outage or when the connection to the cable modem is lost so you will never miss a call.
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“Greetings! You’ve reached [your name and position]’s voicemail. I am away from my phone or [other important and expected job function]. Please leave me your name, telephone number, and a short message. I’ll get back to you as soon as I can, typically within [reasonable timeframe, like 12 or 24 hours].” How do I record my company voicemail?
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
2. Straight To The Point Voicemail Greetings. (Insert name) is either away from their desk or on another call. Leave your name, number, and a brief message and (insert name) will return your call within (insert timeframe.)
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Hello, you have reached the reception of Dr. X please leave your name, reason for calling, and your number so I can call you back as soon as I can. If you are experiencing a medical emergency please hang up and dial 911.
When recording a personalized voicemail greeting on your office phone, your greeting should include only the company name and your extension number. When recording a personalized voicemail greeting on your office phone, your greeting should include only the company name and your extension number. State your name and spell it out if you’re asking callers to follow up with written correspondence. State your company name and department name. Let callers know that you cannot take their call right now. Invite them to leave a message. What should I record on my work voicemail?
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.