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Voicemail messages are important, they solve the basic issue of not missing out on any leads.
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If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
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9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
Remember that Brittney Spears song where you hear her voicemail greeting at the end and she does that fake-out “beeeeep” and says “do yo thang?”
Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
Make sure to keep your voicemail greeting fresh and new. In fact, updating your voicemail regularly will ensure that people actually listen to your message. Anytime you are on vacation, at a conference or other industry-related event, change your greeting to reflect where you are at.
Some people may be uncomfortable leaving voicemails and will hang up instead. You don’t want to lose customers simply because they don’t want to leave messages.
Use Skype for Business for Windows. With Microsoft Skype for Business, you do not need to enter a PIN or extension number. To access your voice mail: In the main Skype for Business window, just above the search bar, click the Phone icon (). You'll see your voice mail below the dial pad. Mouse over a voice mail message, and click the play button
Start Skype and choose Tools→Options→Calls→Voicemail from the main menu.Put a checkmark in front of Send unanswered calls to voicemail.Just click the Record button (the green button with the triangle) and speak the Voicemail greeting you want callers to hear.Click the Stop button (the red button with the dot) when you're finished recording.Click the Replay button (the red button with the backward arrow) to listen to the message you just recorded.When you're satisfied that you recorded the perfect message, click Save.See More....
Expect to spend $100-$400 for a voiceover session. (For a lower price point, look at Fiverr, but if you have more room in your budget, check out a voice acting agency.) The average professional studio session from start to finish will take approximately two hours, depending on how many scripts you have to record and how prepared you are.
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
Making an outline of the call flow and writing out scripts for each phase and menu in it can help ensure that there are no gaps in the process from start to finish. This way, callers can reach the voicemail recording in the first place.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.