Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
Believe it or not, voice mail greetings like that exist and it’s not just large companies giving customers a long list of instructions to punch their way through in hopes of talking to a real, live person. It’s job seekers and small business owners not thinking about the image they’re portraying when they note a phone number in their contact info.
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14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
It can be overwhelming to someone calling if your voicemail suggests they leave their name, address, time of calling, reason why calling, best phone number to call them back at, etc. They might not be prepared with all of the information and could end up leaving a confusing and flustered message. Instead, just kindly ask the person to leave their name and number and reassure that someone will be in touch as soon as possible.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
When you frequently update your business greeting, there is a chance more people will listen to the message. You can update your voicemail with relevant information about your business as a way to keep your customers well informed.
Website: https://www.usatoday.com/story/news/factcheck/2021/09/20/fact-check-cell-service-wi-fi-landline-needed-change-voicemail/8352048002/
Each voice mailbox offers 50 minutes of message storage. When 50 minutes are consumed, callers cannot leave messages. Cox Business suggests that you delete older messages, especially large messages, to preserve available storage space. You will receive a warning once the mailbox capacity reaches 70%. The platform will delete any messages after 31 days. What is an extension mailbox, how do I set it up, and how many mailboxes can be attached?
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
To set up your voicemail, press *98, *68, or #55 (varies by location) from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
Fortunately, recording a simple, professional voicemail is quite easy. In this article, we’ll go over the best business voicemail greeting tips to help you sound confident and professional.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.