2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
Website: https://www.mightycall.com/blog/the-best-services-to-record-a-voicemail-greeting-for-business/
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• Uniform Distribution: routes calls to the first available line in the group that has been idle the longest.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
Website: https://www.mycountrymobile.com/2021/09/20/business-voicemail-greetings-and-on-hold-music/
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
A good way to do this is to maybe add, “Have a wonderful day” at the end of the greeting. It’s short, so it won’t contradict the first point, and it makes the message more personal.
Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department. This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.
The size of your business doesn’t matter as much as its reputation. One small way you can build trust between you and your customers is with a toll-free number. It shows that you’re reliable, and it helps people remember your number more easily. Support your marketing and strengthen your brand with a toll-free vanity number.
11. Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
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16. “Hello, you’ve reached [your name, the office of X company]. The team is currently out of the office, but we’ll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you’re so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]”
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
Nobody wants to play phone tag. Skip the back and forth by explicitly telling the caller to leave their name, number, and the best day(s) and time(s) to reach them. Your clients will appreciate you not wanting to waste their time.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.