In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
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Re: Voicemail for Auto Attendant & Call queueing. Yes, believe this was covered earlier, or in another thread. Basically need to have a user with UM/Voicemail enabled in your O365 tenant, then the AA routes to a "person". So it will costs you a full E3 license to enable UM/Voicemail.
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49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
Call your home phone number. Depending on your location, you can press #, * or 2 to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages.
As a professional business, in no way should you ever resort to leaving one of those generic, pre-recorded, “No one is here to take your call” messages that the phone company often provides. Record a greeting yourself, or have one professionally done for you. If you choose to record a greeting yourself for your office phone, there are a few simple keys that you should keep in mind:
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Many of these sites offer to write your voicemail script for you, but you’re welcome to write your own. Whatever you decide, there are many options to suit your needs.
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2) Always mention the name of your business in the voicemail, and if the greeting is for a desk extension, be sure to state who the caller has reached.
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
Thanks for your tip to listen to yourself talking in a voicemail. I like how you said that this will help you be able to evaluate your voice quality and tone. My husband is considering hiring a professional message recording for work; thanks for your tips for practicing! Avoiding Scams Daily Life Finding Jobs Getting Jobs Hiring Telecommuters Home Office Online Resources Telecommuting Gigs Telecommuting News Telecommuting Tools Videos Concepts Career Job Search Resume Employers Interviewing Management Networking Offer Strategy More >> How to Set Up My Voicemail (Non-X Series) Last updated Save as PDF
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What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.