Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
A business’ voicemail greeting is often the first point of contact with a business’ customers. Getting this greeting right can make a business sound professional and trustworthy. A badly-done greeting, on the other hand, can confuse and infuriate customers over the phone.
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You already know the importance of staying in touch with your customers, whether they’re down the street or across the ocean. More than ever expanding into international markets is necessary for many growing businesses - and Business Voice offers competitive per-minute rates so international calling doesn’t have to be expensive.
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Listening to a mailbox full of voicemail recordings can take valuable time out of your day. But hearing each one all the way to the end is necessary in order to get the information from it.
With Business 1300, you can record a professional phone message to ensure a seamless calling experience every time. Choose from one of our male or female professional vocalists and select a tone that suits your industry or brand.
For instructions on setting-up and listening to voicemail on Skype for Business select the following options: Set-up Voice Mail Listen to Voice Mail in Skype for Business Listen to Voice Mail in Outlook SFB Voice Access Commands Using Your Skype for Business Phone Click the Keypad icon. Click the Voice Mail options icon. Select Set-up Voice Mail from the menu that appears.
Get voicemail service with your choice of 1-800 number or local phone number and make calls with your business number as caller ID. CloudNumber is a professional voicemail phone service easily managed through your smartphone. Personalize a greeting for your business to answer and send your business calls to you, your team, or simply take a message.
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
If you’d like more tips like these to improve your professional image and up your sales game, remember to subscribe!
A lot of small businesses set up a 13, 1300 or 1800 number to appear more professional, but that’s only the first step. Using a business phone service gives you a range of advantages over your standard landline, including the ability to: Set your business hours and record different voice greetings to align with a particular time of day or year. Set up an automated response, add department extensions to route the calls, and more. Have multiple users on the phone number via call overflow regardless of their location. For ideas on what to include in your voicemail greeting, see our blog on examples of professional voicemail greetings.
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
As an added bonus, posting a job on Voices.com is always free. They also have a VoiceMatch™ algorithm to match your job to only the most qualified voice talent.
Note: The first time you call the Voice Mail system, you are asked to create a Voice Mail PIN. Click . Your voice mail appears at the bottom of the window. Hover your mouse over the picture of the person who recorded the Click the Play button.
14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.