Professional — Lets them know who they’ve reached, why their call has not been answered and when they can expect a return call.Personable — Lets them know their message has been received by a real person who values their call and will reach back out to them. Including humor and a personal touch is extremely important here (even if your industry prefers to be more “robotic” in their communications). What is the most professional voicemail message?
36. Hello. You’ve reached the office of [your name] at [your company]. I will be out of the office from [date] to [date]. Please leave your contact information with a brief message, and I will call you back as soon as I have the chance. If you need to speak with someone urgently, please contact [name of colleague] at [email or phone number]. Thanks for calling.
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Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
15. Hello, you’ve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours]. Please visit our company website at [company website URL], or email us at [X email address]. If you’d like a callback, please leave your name and phone number, and our team will get in touch with you within 24 hours.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
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You know that your callers are making inferences about your business and brand. If you want your voicemail recording to leave a positive impression, smile when you record it! Research shows that smiling affects how we speak, and listeners are not only able to identify that people are smiling, but also what the intent is of the smile based on voice intonation alone.
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
I am not a voice talent, and I hate the sound of my own voice. Every time I lose my cell phone (daily), I call it from another line to help myself find it. And every time I do this, I wish my voicemail message sounded…different. I’m always reminded that I should sit down and rerecord it, so it makes a more professional first impression.
You can set when you would like to send callers to your voicemail. For example, you may want to send all calls to voicemail when you know you’re going to be out of the office and not taking phone calls. 1
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
Website: https://techcommunity.microsoft.com/t5/skype-for-business-blog/skype-academy-voicemail-transcript/ba-p/58816
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
To set up your voicemail, press *98 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
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What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.