“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
Let’s be honest, you (hopefully) set up your voicemail when you first got your phone, and it probably hasn’t changed since then. If you’re about to start job-hunting, now is the perfect time to refresh your professional voicemail greeting.
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As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
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While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
Sign in to your account. In the Manage Features section, select Call forwarding and voicemail. Select the button to enable call forwarding and then select how many seconds to forward calls after. Select Voicemail, then select Confirm . If you buy an unlimited subscription or a Skype Number, voice messaging is activated automatically.
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To clear any customers doubts or expectations, make sure to mention on your voicemail when you’ll be available. Don’t say that you will “try” to return their call. Instead, offer them a realistic timeframe in which they can expect their call to be returned, so they know what to expect - whether it will take you 24 hours or a week to get back to them. This will eliminate your customer’s worries about your timeliness and encourage them to wait for your reply instead of heading over to your competitors.
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Website: https://www.mycountrymobile.com/2021/09/20/business-voicemail-greetings-and-on-hold-music/
Website: https://www.osibeyond.com/resources/reset-voicemail-pin-exos-users-skype-business/
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Website: https://www.att.com/support/smallbusiness/article/smb-local-long-distance/KM1200757
Website: https://www.openphone.co/blog/professional-business-voicemail-greetings/
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.