No one wants to listen to a two-minute voicemail greeting. Keep it short and upbeat and start with a simple “Hello! Thank you for calling
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
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Website: https://www.wowforbusiness.com/docs/wow/product-support/voicemail-instructions.pdf
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
While phones and other devices are getting better all the time, there are frequently problems with audio recorded on low-quality equipment. Static pops, grainy voice quality, and background noise interference are all common with audio recorded on non-professional equipment.
2) Always mention the name of your business in the voicemail, and if the greeting is for a desk extension, be sure to state who the caller has reached.
This is it. If you are not satisfied with the custom voicemail greeting, then follow the same steps and do it again.
10. “Hey, this is [your name] at [X company]. Right now, I’m on vacation and won’t be back in the office until [month]! Please leave me your name, phone number, and the reason you are calling and I will get back to you then. If it’s urgent, you can email details at [company email] and one of our team members will reach out to you. Have a great day.” Yes, we all need a break from time to time. Let your caller know you’ll be back and ready to meet their needs after you’re back from vacation.Voicemail greetings for the customer service phone number
On occasion the option to send a call straight to voicemail is not available. If it is determined that the recipient does have a voicemail box but the Voice Mail option does not appear as in the screenshot above, this is likely because the recipient is a Skype for Business on Mac user.
4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.
14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
4. From the Account Overview page. Select (+) from the My digital phone section. Select Manage my plan. From the My Phone Service page, scroll to My voicemail and select Set up voicemail.
Website: https://technology.ku.edu/sites/technology.ku.edu/files/docs/training/SkypeforBusinessMac_Voicemail.pdf
Calling your retrieval number — instead of your home phone number — is a faster way to listen to your messages remotely. You will be prompted immediately to enter your PIN and don't have to wait for your greeting to start.
In this article, we’ll discuss why a voicemail greeting is important for your business and show you how to set one up with just a few simple steps.