“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
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“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
2) Always mention the name of your business in the voicemail, and if the greeting is for a desk extension, be sure to state who the caller has reached.
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Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
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Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
Now that you are aware of the tips to create an efficient voicemail message, the next steps would be to understand from the examples below how you can get started.
1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.
7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
A good way to do this is to maybe add, “Have a wonderful day” at the end of the greeting. It’s short, so it won’t contradict the first point, and it makes the message more personal.
Snaprecordings allows you to have professional voice actors record your voicemail messages, and they have over 100 available, in multiple accents and languages. However, Snaprecordings also offers background music as well as proofreading performed by a Script Specialist, in order to make sure that you have the best script possible for your callers.
Website: https://www.openphone.co/blog/professional-business-voicemail-greetings/