To set up voice mail, tap the Phone icon, tap the Voicemail icon and then "Greeting.". There are two options available: Default and Custom. If voice mail hasn't been set up previously on your phone, Default is selected, which means people will hear your wireless carrier's generic voice mail greeting when they call you.
Voicemail allows you to access your phone messages while you're in your business or away from work.
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As a professional business, in no way should you ever resort to leaving one of those generic, pre-recorded, “No one is here to take your call” messages that the phone company often provides. Record a greeting yourself, or have one professionally done for you. If you choose to record a greeting yourself for your office phone, there are a few simple keys that you should keep in mind:
Changes can be made to voicemail settings on the phone through the voicemail options audio menu only after the initial voicemail password has been set up in Account Manager, Work for Desktop, or Virtual Office Online.
To maintain a seamless voice mail experience, follow instructions in the voice mail reminders and the direct mail letter. (Note: You will need to renew and document existing voice mail messages.)
Still don’t believe your voice mail greeting makes a difference in landing, or not landing, that telecommuting job? One headhunter explains how your voicemail greeting can (and does) disqualify you. He says,
Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
Android phones can access voicemail by holding down the 1 key on the dial pad until the phone dials your 10-digit phone number. You will automatically connect to your mailbox and be prompted to enter your temporary password; this password is the last 4 digits of your phone number followed by the # key. Start the Google Voice app. Tap the three horizontal lines at the top left of the screen (sometimes called a hamburger menu), and then tap “Settings.” In the Voicemail section, tap “Voicemail greeting.” Tap “Record a greeting.” How do I access my voicemail? To call your voicemail on an Android phone, simply open your phone’s dial pad and hold your finger down on the “1” key. You can also call your voicemail from a different phone by calling your own number and tapping the pound key. How do you check your voicemail?
Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
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Any time you're checking voicemail from a phone line that is not your home line, you are required to enter your voicemail PIN. Did you forget your PIN? You can reset it.
The reason being it can either push your prospects away from you or retain them for longer.
I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
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15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”