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With Business 1300, you can record a professional phone message to ensure a seamless calling experience every time. Choose from one of our male or female professional vocalists and select a tone that suits your industry or brand.
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Please note that there is no default voicemail password. If you have forgotten your password, you can reconfigure it in Work for Desktop, or contact your system administrator.
Other features such as Call Forwarding, Find Me, and Enhanced Voicemail ensure customers can always reach you, even if you're working remote.
Before you officially pick a greeting, why not practice on making your voice even and understandable? I know that my voice rises when I speak on the phone, and I tend to speak faster, so I practice in the mirror to slow down my voice and make sure that I am speaking as naturally as I can.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address].
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
3) Try to give callers other options of individuals that they can reach if you are not readily available. Be sure to state their extension in the message.
Have a positive attitude while recording your voicemail greeting — it will carry through in your voice. If you find it difficult to convey positivity over a phone system, try smiling while you’re recording. (We promise, you will hear a difference.)
ShoreTel (NASDAQ: SHOR:$6.45), a trusted provider of telecommunication systems to enterprises worldwide, recognizes the important role that their channel partners and resellers play in the success of...
7. “Hi, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m especially busy today, but if you leave me your name, phone number, and a brief message, I’ll get back to you within the day. Chat soon!” Your callers want to hear from you soon. Calling back within the business day lets them know you’re reliable despite how busy you are.
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
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Business Voice helps show your customers what you’re really about ‒ human-to-human connection. With unlimited calling to the U.S., Canada, Puerto Rico and the U.S. Virgin Islands you can connect with customers far and wide for one simple flat rate.