As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
Features like Call Waiting, Rollover Hunting, and Call Queue with Music On-Hold ensure your customers never get a busy signal.
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Website: https://www.wowforbusiness.com/docs/wow/product-support/voicemail-instructions.pdf
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
If you’re calling from your own phone, you’ll be able to access your voicemail without entering a PIN. This will happen even if you’ve previously set one up.
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26. Thank you for calling [your name] at [company name]. Unfortunately, I can’t take your call right now. Please leave your name, number and a message, and I will call you back as soon as I have the opportunity.
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Your message should sound inviting and happy, so the person leaving the message doesn’t get scared off. Don’t be unnaturally over the top happy that they are leaving you a message, but definitely try and get a happy tone into your message, and show them that you value their time and the fact that they are leaving you a message.
Use these step-by-step instructions to set up your voicemail. And don't worry if you make a mistake — you'll always have the option of backing up and changing your response.
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Cox Business only masks caller id upon your request, and there is no upfront or recurring charge for this service. If you are unsure about whether or not your caller id is masked, contact a Cox representative. If your caller id is masked on your phone lines, you will need to follow this process to initialize and check your voice mailboxes:
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Learn how to set up a name recording, default voicemail greetings, and temporary greetings (for holidays and vacations) for your OnSIP voicemail box.
42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.