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Re: Voicemail for Auto Attendant & Call queueing. Yes, believe this was covered earlier, or in another thread. Basically need to have a user with UM/Voicemail enabled in your O365 tenant, then the AA routes to a "person". So it will costs you a full E3 license to enable UM/Voicemail.

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There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
A temporary greeting is something you record when you're in need of an interim message—like when you’re on vacation or out for the holidays. Dial *98 on your OnSIP-registered phone. Enter your voicemail box number. Enter the PIN/password for your voicemail box. Press 0 for voicemail box options. Press 3 to record your temporary message. How to Delete Your Business Voicemail Greetings .

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A voicemail greeting can be pivotal in attracting a potential customer to your company or repelling him! So, it may be worthwhile to utilize some tried and tested tips to frame voicemail greetings for your company. The first line must include a brief description of your company and the services it offers clearly. Tell the callers the time frame within which they will get a call from your end. Ensure the voice used in recording the greeting is cheerful and not drab one. Ensure the greeting is recorded not in a hurried manner so that the callers can understand each word without issues. Try keeping the voicemail message length to 20 seconds or so.
Voicemail will give you a brief description of the three steps involved in setting up your mailbox - setting a passcode, recording a greeting for your callers and recording your name. "Enter digits for your passcode." Your security code may not be less than four digits and no more than fifteen digits. For security purposes the system will not accept codes which are consecutive, sequential or your extension. Voicemail will repeat your passcode to you. Remember to keep this passcode secret and to change it regularly. (We recommend monthly.) "Press D" (the 3 key on your dial pad) to discard your greeting and record it again. When you are satisfied with your greeting and have pressed "X" (the 9 key on your dial pad) to save it, you will hear... "Recording complete." Next, you will record your name so that you and your callers hear your name in your voice. When Voicemail says, "Press D" (the 3 key on your dial pad) to discard your name and record it again. Voicemail will close out your session by reviewing your name and passcode. You are now ready to begin using your new Voicemail. ALWAYS PRESS X (the 9 key on your dial pad) TO EXIT THE SYSTEM BEFORE YOU HANG UP!! Questions or problems with voice mail can be directed to JMU Telecommunications at 568.6471. Hours Alerts Seaver Caruso Law Graziadio Business GSEP Public Policy University WaveNet Courses Email Kronos Printing Mail Services Housing Maintenance Request Dining Meal Plans Student Health Center Counseling Center Campus Shuttle International Programs OneStop Academic Advising Student Success Center Writing Center Dean's Office Tech Central for Students Tutorial for Courses Seaver Faculty Association Campus Recreation Housing & Living Community Student Activities Spiritual Life Hub SGA Spring Break Fraternity & Sorority Life Health Center Counseling Center Shuttle Services Academic Calendar Academic Catalog Academic Policies Course Schedules 1L Grade Distribution & Class Ranks Program Learning Outcomes Global Programs Writing Center Law Library Student Administrative Forms Student Accounts Office of Financial Assistance Transcript Requests Career Development Marketing and Communications Faculty Support Services Information Services Around Malibu Student Policies Student Bar Association Student Organizations Student Boards Moot Court Academic Advising Academic Calendar Accreditation and Assessment Career Services Outcomes and Disclosures Part-Time Students Full-Time Students Executive Students Online Program Students Student Clubs and Organizations Housing and Residence Life Campus Recreation Student Employment Student Discounts Career Services Student Success Student Accounts Academic Affairs Enrollment Analytics Administration Marketing Communications Information Technology Dissertation Support Writing Support MFT Practicum Preparation MSBP Practicum Preparation Honor Societies Graduation Libraries Records and Enrollment Parking Information Career Services Financial Aid Student Accounts Student Services Student Employment Faculty Resources Staff Resources Housing for GSEP Students Honor Society Spiritual Life Education Student Groups Psychology Student Groups Pepperdine Apps Academic Calendar Libraries Study Labs Transcripts Public Policy Student Housing Financial Aid Internship Database Search Professional Development University International Travel Policy Career Services Clubs & Organizations Spiritual Life Student Employment Health Center Institutional Review Board Libraries Office of Research and Sponsored Programs Technology and Learning Housing and Residence Life Step Up! Pepperdine Spiritual Life at Pepperdine Hub for Spiritual Life Center for Faith and Learning Business Intelligence Business Services Campus Operations Campus Recreation Counseling Center Digital Signage Health Center Planning, Operations, and Construction Department of Public Safety Student Employment Center for Sustainability Auditing Services Corporate and Foundation Relations Finance General Counsel Human Resources Integrated Marketing Communications Information Technology Department of University Events University Committees

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This is optional, but you can also leave another form of contact on your voicemail, like an email, that the employer who is calling can utilize. This will show that you want to get back to them as quickly as possible, and you are giving them multiple ways to do so. This isn’t necessary, but can be a good step if you want to squeeze a little more into the voicemail without going overboard.
Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details

how to setup my voicemail box

Solution: Have all voicemails automatically emailed to you as sound files. This also ensures you are notified quickly when any new voicemails are left. Spectrum Business Voice offers this as a free service to its customers. Voice messages are attached to the emails as mp3 sound files, and recipients simply click on the email attachment to start listening.

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Instructions can also be found at www.coxbusiness.com/voice mail. The Voice Mail Quick Reference Guide will walk you through frequently used prompts and commands. After the migration of voice mail, will I be able to retrieve messages from my original voice mailbox?

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    Website: https://docs.microsoft.com/en-us/microsoftteams/set-up-phone-system-voicemail

    48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
    Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.

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    20. “Hello! Thanks for reaching out to [company]. We’re closed today for the holiday, and will reopen tomorrow, [date]. If you leave your name, number, and a brief message, we’ll give you a call when we’re back in the office. Thanks again, and have a great [day, week].”

    Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.
    Set the number of rings you'd like callers to hear before they hear your voicemail greeting.

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    1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.

    11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
    Here are several tips to consider when setting up a professional voicemail greeting:

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    Solution: Make it easier for callers to reach a real person. For example, if you have multiple phone lines, Spectrum Business Voice offers you the option of setting up an auto-attendant that answers your business phone and provides callers with a menu of options—such as particular employees or departments. This way, callers are more likely to reach the people who can help them. A hunt group is another voicemail feature: If one employee does not answer their phone, it redirects calls to another phone line in your business and can keep trying all the lines you have. It will only direct calls to voicemail if no one answers their line.

    See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
    If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."

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“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”

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What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.

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You can’t always get to the phone when clients, partners, investors, or colleagues call you. When this happens, a professional voicemail greeting helps you make a positive impression and tells them what to do next. There are a variety of ways to convey your message. If you’re not sure what type of message to record for your own voicemail box, here’s a definitive guide to get you started.

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