Telephone voicemail messages influence your callers’ impression of your entire organization. In most cases, the first contact and first voice any caller to your company will hear is the voice on your telephone messages. You want to ensure that this voice projects a professional business image for your organization.
Many businesses want to sound professional and, as a result, end up creating boring, monotonous, and overly generic messages such as: “Hi, this is Joe. I’m either on the phone or away from my desk. Please leave me a message.”
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7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
With a wide variety of choices available, users are able to choose every aspect of the process—i.e. the provider (a business or a voice professional individually), the service, as well as the tools involved.
You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
In the Calling User Portal, you can manage your voicemail settings, like when you want your voicemail to be active, message storage settings, and how you would like to be notified of new voicemail messages. You can also set up your voicemail greetings. Choose When to Send Callers to Voicemail Choose Where to Store Your Voicemail and Fax Messages Enable Voicemail Notifications Allow Callers to Transfer From Your Voicemail Greeting Set Up Your Voicemail Greetings Choose When to Send Callers to Voicemail
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Next to Message Storage, use the drop-down menu to select where you want to store your messages:
Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
To send to an email address with the message attached, check the box next to Attach new voicemail messages and send via email.
1. Personal Business Voicemail Greetings. Hello! You’ve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but I’m on the line helping another customer (insert business’s most attractive result or purpose point.)
Skype for business also includes not only the physical phone but a suite of features that includes Instant Messaging, Conferencing, Presence and much more. This guide will cover installing and signing-in to Skype for Business on your Windows, Mac OSX, Apple/Android mobile devices. For ChromeOS, please see this link Skype on ChromeOS.
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
Many of these sites offer to write your voicemail script for you, but you’re welcome to write your own. Whatever you decide, there are many options to suit your needs.
Website: https://technology.ku.edu/sites/technology.ku.edu/files/docs/training/SkypeforBusinessMac_Voicemail.pdf
Website: https://www.dummies.com/education/internet-basics/how-to-set-up-skype-voicemail/
A voicemail greeting is a simple message that plays before callers leave a message. It may play either when you don’t answer or if your phone is off. A professional greeting may encourage people to leave messages, which in turn makes it easier for you to get back in touch. Keeping that communication open and efficient may lead to better business relationships. It also helps you put forth a professional image for your business.