28. Hello, you’ve reached [your name]. I can’t come to the phone right now, probably because I’ve just stepped away from my desk, but possibly because I’m trapped under something heavy. Leave a message and I’ll call you back within one business day — and if I don’t, please send help.
I've helped thousands of professionals in dozens of industries. If you know you or your team is capable of more, then you’ve come to the right place.
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Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
It might sound corny but try to project a little bit of happiness into your voice, particularly if you work for some kind of customer service company. People tend to get very solemn when they record voice messages and it can come across as almost upset when playing it back, even if that wasn't the intention. Post your comments Please enter the following code: Login: Forgot password? Register:
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
ProTip: When recording a business voicemail greeting, do a trial run and listen to your message once it’s recorded to make sure it sounds great.
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You want this experience to be a positive one for the caller. Make sure your voicemail provides information such as your hours for operation and additional contact information. You’ll also want to address when the caller can expect your call or list other ways they can get in touch should you not answer.
If you're looking to go all out to give the best possible first impression to your customers, hire a professional voice actor. Our customers love the voices available on Fiverr, a website that matches businesses with creative talent. You can get a professional recording done for as little as $5. If you're looking for a high-end product, check out The Voice Realm which offers the best voice talent on the planet. The quality is astounding.
31. Hello, you’ve reached [your name]. I’ll be out of the office from [start date] to [end date]. Please leave a message and I’ll return your call upon my return. Alternatively, you can email me at [email address] or call [name] at [phone number] for immediate assistance. Thanks for calling!
Website: https://technology.ku.edu/sites/technology.ku.edu/files/docs/training/SkypeforBusinessMac_Voicemail.pdf
Solution: Make it easier for callers to reach a real person. For example, if you have multiple phone lines, Spectrum Business Voice offers you the option of setting up an auto-attendant that answers your business phone and provides callers with a menu of options—such as particular employees or departments. This way, callers are more likely to reach the people who can help them. A hunt group is another voicemail feature: If one employee does not answer their phone, it redirects calls to another phone line in your business and can keep trying all the lines you have. It will only direct calls to voicemail if no one answers their line.
Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
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