Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
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4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
If you’re calling from your own phone, you’ll be able to access your voicemail without entering a PIN. This will happen even if you’ve previously set one up.
The Best Way to Set up a Voicemail Greeting. Normally, small business owners use a landline or mobile phone number to manage calls. While it may get the job done, they do not allow you to properly manage business calls or set up an effective automated voicemail greeting. The best way to manage business calls is by using a business phone service.
15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
You have reached (Your Name) at (Your Business). We help (What Your Business Does). I wasn’t able to take your call right now, but leave your name and number and I’ll get back to you as soon as I can.
You can set up and manage your voicemail greetings in the Calling User Portal.
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
Some people may be uncomfortable leaving voicemails and will hang up instead. You don’t want to lose customers simply because they don’t want to leave messages.
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Hello, you have reached the reception of Dr. X please leave your name, reason for calling, and your number so I can call you back as soon as I can. If you are experiencing a medical emergency please hang up and dial 911.
If you know your PIN and simply want to change it, dial *98 from your home phone and enter your PIN. Then, from the main menu, do the following: For security options, press 3 To change your PIN, press 1 Enter your new PIN (4-15 digits) To confirm, enter your new PIN again
Using studio-grade audio recording equipment helps ensure the audio for your business voicemail greeting is clear and easy to understand, minimizing the risk of misunderstandings.
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