The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
.
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
“Hello, you have reached Megan N. Turner. I’m sorry that I can’t get to the phone at the moment. If you would please leave your name, best way to reach you, and your message after the tone, I will get back to you as soon as possible. Feel free to also shoot me an email at [email protected]. I look forward to speaking with you. Thank you and have a wonderful day!”
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
Category: Phone Number, Mobile Phone, Business, Office, Communications Show more
To receive email notifications, select Notify me via email when new voicemail messages are received. 7
Changing Voicemail Settings or Greetings from Your Phone or Mobile App
37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
When someone is trying to reach you and they can’t get you on the line, they want to leave a message right away and get on with their day. If your voicemail greeting goes on for minutes on end, chances are they aren’t going to stick around until they hear the beep.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
Website: https://startup.unitelvoice.com/professional-business-voicemail-greetings
Website: https://linkedphone.com/blog/professional-business-voicemail-greetings-scripts-examples-for-business/
If you're looking to go all out to give the best possible first impression to your customers, hire a professional voice actor. Our customers love the voices available on Fiverr, a website that matches businesses with creative talent. You can get a professional recording done for as little as $5. If you're looking for a high-end product, check out The Voice Realm which offers the best voice talent on the planet. The quality is astounding.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.