You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
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Allows you to specify the name that will appear for your number when you make an outbound call. The person you are calling must have a Caller ID compatible telephone or display device.
1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
Extension mailboxes enable businesses to share a group of mailboxes, but route incoming calls to one main voicemail number. They include a primary mailbox and up to nine (9) additional boxes. Each has characteristics of standard voice mailboxes and must be activated by an authorized user before they can be used. Once activated, log in to the mailbox, change the PIN, record your greeting and your name.
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.
Cox Business only masks caller id upon your request, and there is no upfront or recurring charge for this service. If you are unsure about whether or not your caller id is masked, contact a Cox representative. If your caller id is masked on your phone lines, you will need to follow this process to initialize and check your voice mailboxes:
New voicemail & password setup. Make sure to set up your voicemail within 60 days of activation or it’ll be automatically removed from your account. From your wireless phone, press and hold 1 or the Voicemail key. Select your language preference. Create a 7 to 15-digit password. Select your preferred greeting.
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
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Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
Another possible solution is to give callers who don’t want to leave voicemails other ways to reach you, such as by emailing, texting or visiting your website. “Solve the caller’s problem in the voicemail greeting,” Baldwin suggests. If your outgoing message is informative enough, he says, callers won’t even need to leave a message.
If you’re ready to go the professional direction, congratulations! Here are some websites you can use to hire a service to record your greeting.
As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.