For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.
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Try to avoid unnecessary phrases that only make your greeting longer, like “leave your name and number and what you’re calling about.” Most people know what “leave a message” means.
Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
Currently, Cox Business does not offer fax features in voice mailboxes; however, our development roadmap includes creation of special services that support faxing. Cox Business is launching a new platform for voice mail in 2014 and existing customers must set up their voice mailboxes during migration. How will I know when Cox Business is moving my voice mailboxes to the new platform?
Customers do not possess the expertise and knowledge you do. When creating your business voicemail greetings, make sure you don’t use such technical terms that the customer may not be able to understand.
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Choose your no-answer greeting from the drop-down menu next to If unanswered use greeting from: 8
4. Turn on Autoplay. You don't have to press 1 to listen to messages if the Autoplay feature is on. To turn AutoPlay on or off: From the Main Menu, press 4 for Mailbox Settings.
Each voice mailbox offers 50 minutes of message storage. When 50 minutes are consumed, callers cannot leave messages. Cox Business suggests that you delete older messages, especially large messages, to preserve available storage space. You will receive a warning once the mailbox capacity reaches 70%. The platform will delete any messages after 31 days. What is an extension mailbox, how do I set it up, and how many mailboxes can be attached?
Yeah, that is the type of voicemail greeting you want to make sure that you no longer have, especially since employers might be getting your voicemail when trying to contact you, and if you are telling them to “do their thang,” chances are they aren’t even going to bother leaving a message.
Note: A line that is dedicated to an alarm, credit card, ATM or fax machine should not be included in a Rollover Hunt Group.
We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
When you create a professional voicemail greeting, it can be a good idea to think about what your callers might want to know. After doing so, you can make a list of points to cover in your voice message; it might also be a good idea to write out the entire greeting on a piece of paper. The ideal message should be somewhere between 10 and 20 seconds, so you may want to time yourself repeating your message before you record it. After composing your telephone message, it can be a good idea to get a second opinion of this greeting so you can make sure it sounds professional. Writing down a voicemail greeting helps prevent mistakes when recording it.
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
With OpenPhone you can record your own voicemail greetings directly in the app, upload your own voice clips or simply type your voicemail script.