Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
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Before any business can create clear, easy to hear (and understand) recorded audio messages, they need the right recording equipment. Many businesses try to get by with using audio recorded on a standard recording device.
Really think about it – You’re out of the office, it’s after business hours, or you’re otherwise indisposed, whatever the case may be, your voicemail is now tasked with representing you (and/or your company). No pressure, right? Your voicemail message is a platform that represents you to callers; therefore it’s ABSOLUTELY crucial that your message is perfect.
When was the last time you checked your voicemail for missed messages and paid attention to your greeting? If you’ve activated your Voice over Internet Protocol (VoIP) phone’s voicemail transcription feature for convenience, chances are it’s been ages since you last listened to your voicemail greeting. So it's probably time that you took the time to update it for your callers.
Pepperdine's unified messaging system, Unity, is provided for employees of the University. This message system allows employees to access voicemail messages through both the telephone and email. Students who wish to have a voicemail must complete a voicemail request form at OneStop.
One of the things to remember before recording your business voicemail greetings is to identify your pain points. This will help you to state more clearly for your clients in leaving enough context when leaving a voicemail.
It only works if you sound like you're having a good day, though, and it's not appropriate for all business situations. If used incorrectly, this phone greeting can sound forced. If the customer is calling a support line because they're not having a great day, this greeting may be …
15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
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77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others. If you’re looking for a more unique approach, here are four sample voicemail scripts to try:
ProTip: When recording a business voicemail greeting, do a trial run and listen to your message once it’s recorded to make sure it sounds great.
1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.