As an added bonus, posting a job on Voices.com is always free. They also have a VoiceMatch™ algorithm to match your job to only the most qualified voice talent.
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
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Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
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3) Try to give callers other options of individuals that they can reach if you are not readily available. Be sure to state their extension in the message.
Making an outline of the call flow and writing out scripts for each phase and menu in it can help ensure that there are no gaps in the process from start to finish. This way, callers can reach the voicemail recording in the first place.
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You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
35. Hi, you’ve reached the voicemail of [your name] at [your company]. I’m away from my desk, in a meeting or on the other line. Please leave your name, number and a brief message after the tone and I will get back to you as soon as I can.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
Ideally, a business should have a complete set of messages for every phase of their call flow from beginning to end. While voicemail greetings are an important part of the phone system, there need to be recordings for everything leading up to the voicemail as well (assuming there are other steps in the call flow).
Solution: Poor sound quality is unlikely the fault of a reliable business voicemail service that uses VoIP technology, Baldwin says. So garbled voicemails are often due to callers’ poor mobile phone reception while leaving their message—and you may just need to call them back, assuming you can figure out their phone number. But if the problem does seem to be your voicemail, make sure you’re using a business phone and voicemail service that uses VoIP and not relying on, say, your mobile phone’s voice mailbox.
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
No one wants to listen to a two-minute voicemail greeting. Keep it short and upbeat and start with a simple “Hello! Thank you for calling