Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
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Open your phone’s voicemail app, then tap (or in some cases, tap and hold) the message you want to save. You should be presented with a list of options; the save option will usually be listed as “save”, “save to phone,” “archive,” or something similar.
Voicemail and phone settings while working remotely As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely. The following templates for voicemail messages are available for departments and individuals to customize and use. We appreciate everyone following a standard format to […]
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3. Listen to voicemail messages. Access voicemail. Press 1 to Get your Messages. Press 1 for Voice Messages. Use these keys while you're listening to your messages
8. Set up voicemail by phone. Call *98 from your business phone. The system may take 5 to 7 seconds to begin voicemail setup. When prompted, enter a new PIN, and then press #.
4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
Website: https://www.nextiva.com/professional-voice-recording/how-professional-voice-over-recording-works/
When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
To set up your voicemail, press *98 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
Website: https://www.usatoday.com/story/news/factcheck/2021/09/20/fact-check-cell-service-wi-fi-landline-needed-change-voicemail/8352048002/
18. “Thanks for calling [Company name/your name]. We hope you’re enjoying the holiday season. We aren’t available at the moment due to our holiday hours. Leave your name, number and the reason for your call and we’ll get back to you ASAP! Thanks for calling.” Everyone deserves a break. Let your callers know although you might be enjoying one too, that their needs are important.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.