Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
Instead of sticking to the usual, be creative. Your voicemail can be used as an opportunity to make your brand stand out, so make sure to include a catchphrase or something that grabs the caller's attention. For instance, you can mention deals you’re currently offering or incorporate fun facts into your message.
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To clear any customers doubts or expectations, make sure to mention on your voicemail when you’ll be available. Don’t say that you will “try” to return their call. Instead, offer them a realistic timeframe in which they can expect their call to be returned, so they know what to expect - whether it will take you 24 hours or a week to get back to them. This will eliminate your customer’s worries about your timeliness and encourage them to wait for your reply instead of heading over to your competitors.
About Us Integrations Technology Partners Partner Programs Contact Us Products Business Phone System SIP Trunking Contact Center Monster SMS Video Meetings Professional Voice Recordings Phones Solutions Enterprise Small Business Residential Pricing Blog About Us Integrations Technology Partners Partner Programs Contact Us Products Business Phone System SIP Trunking Contact Center Monster SMS Video Meetings Professional Voice Recordings Phones Solutions Enterprise Small Business Residential Pricing Blog If you want your business’s first impression to be a positive one, do you do so with your voicemail greeting. You want your greeting to be such that it matches your business’s good image.
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
Here are a few voicemail message examples you can record if you have the opportunity to leave a professional sounding message, while still having a bit of fun. Before choosing one of these options, be sure your company allows for a little creativity. If you work in a strict professional position, theses options might not be the best for you.
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
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Check Skype for Business voicemail and options: This article explains how to listen to your voicemail in Skype for Business, change your voice mail greeting, change your voicemail settings, and listen to your voicemail at different speeds. Skype for Business 2016 training. Related topics. Set up Skype for Business Online
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
First and foremost, it nearly goes without saying that it’s important to get a dedicated number specifically for work-related calls, but let’s just say it. Many of us working from home have had to deal with using our home phone number or getting an additional land-line installed. Those days of dial-up are long gone for most of us and it seems nearly everyone on earth now has a cell phone. There’s really no excuse not to have a dedicated work number these days. If you don’t have one, secure one today. It’s even easier than you think if you also consider options like Google Voice and My1Voice. You’d think this also goes without saying, but don’t leave the standard voicemail provided by your cell phone carrier or answering machine. It’s annoying. Everyone hates them. And don’t think that saying your name at the beep to customize your message helps. It’s just as annoying to hear the robotic voice that pauses as your voice interrupts the message to insert your name. Actually say your name You think I’m joking? I called someone just last week and when I got the voicemail it just repeated the number. I dialed by choosing the contact from my contacts and I’m not good with numbers. I wasn’t sure if the number was the number I mean to call, so I just hung up. It happens. Reveal specific information If it’s a typical work day and you’re just unable to answer your phone, it’s fine to say you’re currently unavailable. But if you’re sunning yourself on the beaches of Tahiti and have no intention of even checking your voicemail until you return to your desk in two weeks, it would be nice to let someone know. If they’re calling you they must need something. Let them know when you’ll be available. Give an emergency option Depending on what you do for a living, or just how accessible you want to appear to a potential employer, leaving an additional option for the caller to reach you often makes a good impression. Doctors offices do that all the time, right. If you can’t reach me this way, you can reach me THIS way. Or, you can reach someone else who can help you right now. KISS Keep It Simple, Stupid. You don’t want to speak like an auctioneer, but you do want to get as much information across as quickly as possible and get on to the beep. Your caller doesn’t need to know your life history, just the current facts and then sufficient space to leave you a message. Write it down Put some thought into exactly what you want to say. Don’t just hit record and play around until you’re satisfied that your message doesn’t suck. Think about it. Write down what you want to say and give it a try. Rearrange things, revise things. And, when you’re ready, hit the record button and give it a whirl. Smile Did you know that it’s believed that some 50 different types of smiles exist, from triumphant ones to bitter ones. Interestingly enough, there was a study a couple years ago where scientists used the phrase “I do in the summertime” to study the effects of smiling on person’s voice. Read all about in Smile – And The World Can Hear You, Even If You Hide. Or listen to the NPR show, Hearing a Smile in Tone of Voice. So close your eyes and think of your happy place. Think of something funny or amusing. Then, right before you hit the record button and begin speaking, SMILE. Callers will hear it. Just make sure you’re not actively laughing like the Joker from Batman throughout your voicemail greeting. Cut the comedy Smiling is a good thing. Acting like a clown, not so much. Cutesy comedic messages really don’t have a place on your work voicemail greeting. Be considerate Above all, consider the caller. A considerate message lets them know they’re important and that you’ll be returning their call. Even if the sun and moon revolve around your every move, your voicemail greeting isn’t the place for egocentric SOMETHING Listen to your messages and return calls
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
Cox Business only masks caller id upon your request, and there is no upfront or recurring charge for this service. If you are unsure about whether or not your caller id is masked, contact a Cox representative. If your caller id is masked on your phone lines, you will need to follow this process to initialize and check your voice mailboxes:
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
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Note: The first time you call the Voice Mail system, you are asked to create a Voice Mail PIN. Click . Your voice mail appears at the bottom of the window. Hover your mouse over the picture of the person who recorded the Click the Play button.