I've helped thousands of professionals in dozens of industries. If you know you or your team is capable of more, then you’ve come to the right place.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
VirtualPBX provides every extension owner in your company with custom routing. If the employee isn’t available, the call will go to the personalized business voicemail account for that employee as a result. In this way, each employee can have a business greeting for callers. Similarly, you can set up voicemail boxes for departments or your company as a whole. Even if the call goes to a phone that already has personal voicemail, we can make sure your business calls only go to your business voicemail system. People that call the employee’s number directly get personal greetings, those that go through VirtualPBX get a business greeting.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
In today’s digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address].
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
Before you record a professional voicemail greeting, you may want to consider the type of people who might call your home or business. That way, you can think about the information these callers might need before you compose your greeting. Most callers are familiar with how to leave a voice message, so try to avoid giving them instructions. Some things you may want to include in your greeting might be your full name, title, name of your company, and an alternate method of reaching you. If you plan to be unavailable for some time, it can be a good idea to tell your callers when you will return and give them the name and phone number of another individual to call in the event they need immediate assistance. A private voicemail box enables a person to receive telephone messages when the phone cannot be answered.
Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
New voicemail & password setup. Make sure to set up your voicemail within 60 days of activation or it’ll be automatically removed from your account. From your wireless phone, press and hold 1 or the Voicemail key. Select your language preference. Create a 7 to 15-digit password. Select your preferred greeting.
You can also click View more in Outlook to open the Voicemail folder for more info. Listen to your voicemail at a different speed
VoIP RequirementsVoIP RemediationVPN for VoIP ServiceNetwork Health CheckNetwork MonitoringNetwork Bandwidth
The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!
15. Hello, you’ve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours]. Please visit our company website at [company website URL], or email us at [X email address]. If you’d like a callback, please leave your name and phone number, and our team will get in touch with you within 24 hours.
8x8 & COVID-19: Protecting Our Business and YoursRESOLVED: Unable to Send Faxes through 8x8 Fax ServiceRESOLVED: User Profiles Not Loading in 8x8 Admin Console