If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
Before we head towards the tips for you to get started on creating efficient voicemail messages, there is one thing you need to realize.
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2) Always mention the name of your business in the voicemail, and if the greeting is for a desk extension, be sure to state who the caller has reached.
Note: If necessary, delete an existing greeting (limit of 2 greetings) to make room for the new greeting: Tap the Menu key, tap Delete greetings, tap the check box next to the desired greeting, and then tap Delete. Tap the Record icon to record your greeting. Tap the Stop recording icon to stop recording.
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Once you have your message, you need to actually record it. The exact process varies depending on whether you’re using a cell phone or office phone, but here’s the basic process: Press the voicemail button, or press and hold 1 on most cell phones. Enter your password. Record your message. Listen to the message you just recorded. Follow the prompts to save your message. Following Up on Voicemail Messages
Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
Allows you to specify the name that will appear for your number when you make an outbound call. The person you are calling must have a Caller ID compatible telephone or display device.
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2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
If you prefer to have a professional record your greeting, your voicemail service provider may offer this service for a reasonable fee. Voicemail Office, a telephony company serving both the United States and Canada, offers voiceover service with both their standard voicemail and virtual PBX service.
A professional voicemail greeting is essential in many aspects of a business. In sales, it enables you to properly respond to inquiries from prospects and customers or discuss a deal in more detail. When they call, and you can’t answer, you may lose the opportunity for immediate communication and potentially lose a client or customer.
A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.