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If you prefer to have a professional record your greeting, your voicemail service provider may offer this service for a reasonable fee. Voicemail Office, a telephony company serving both the United States and Canada, offers voiceover service with both their standard voicemail and virtual PBX service.
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Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling. It does convey a certain level of interest when someone is willing to hop on the phone with you. If they were less interested, they would probably send you an email or fill out a form on your website.
A voicemail greeting is pre-recorded. It’s easy to edit. It’s easy to get right. I assume that a job seeker giving their primary contact number understands that a prospective employer may call. I assume that a voicemail greeting is a person’s best effort to make a first impression.
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Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
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It may sound silly, but the tone in which you say something can either play the professional status up, or it can bring it down. You can’t change what your voice naturally sounds like, but you can work on controlling it to make sure you sound calm and collected when recording your message.
When recording a personalized voicemail greeting on your office phone, your greeting should include only the company name and your extension number. When recording a personalized voicemail greeting on your office phone, your greeting should include only the company name and your extension number. State your name and spell it out if you’re asking callers to follow up with written correspondence. State your company name and department name. Let callers know that you cannot take their call right now. Invite them to leave a message. What should I record on my work voicemail?
4. Vacation Day Voicemail Greeting. If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it.
You’ve worked hard on your application. You’ve double- and triple-checked for spelling errors and you know you are a perfect fit for this job. You’ve followed up on your application and made such a great impression that the employer decides they want to call you in for an interview. You are checking your phone, anxiously awaiting the call…but nothing seems to happen.
28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
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A good business voicemail greeting creates a favorable impression on the customer, whether it’s their first or fifteenth time calling your business. What to say in a business voicemail greeting At the very minimum, you want to say the name of the person or department, and company name so the caller knows they have reached the right place .
That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?