In today’s digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.
Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
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9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
A business voicemail greeting is more important than you think it is. While many users pine away at intuitive user menus and expansive feature sets, many forget the importance of their recorded voicemail message. While this may not sound like a travesty, it could very well could be.
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
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Go to https://settings.webex.com and select Webex Calling. 2 3 4 Send all calls to voicemail When busy, send calls to voicemail Send unanswered calls to voicemail 5 Choose Where to Store Your Voicemail and Fax Messages
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From the Calling User Portal, click Voicemail. 3 4
To set up your voicemail, press #55 or *68 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
To set up voice mail, tap the Phone icon, tap the Voicemail icon and then "Greeting.". There are two options available: Default and Custom. If voice mail hasn't been set up previously on your phone, Default is selected, which means people will hear your wireless carrier's generic voice mail greeting when they call you.
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A good way to do this is to maybe add, “Have a wonderful day” at the end of the greeting. It’s short, so it won’t contradict the first point, and it makes the message more personal.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
You can set up and manage your voicemail greetings in the Calling User Portal.
For more information about voicemail for business, visit https://www.voicemailoffice.com