The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
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As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
Enhanced Voicemail lets you listen to messages, create personal or corporate greetings and access your voicemail box from anywhere there's phone or internet access. In the Optimum Business Account Center, you can manage many advanced voicemail features, including listening to messages online, setting voicemail alerts and sending your messages to your email account. To activate your voicemail box you can simply dial *86 from your Optimum Voice line and follow the voice prompts or log in to the Optimum Business Account Center, click the "Phone" tab and select "Voicemail" from the drop-down menu. Here you will find the complete instruction guide to activate and manage your voicemail online or via telephone.
Other features such as Call Forwarding, Find Me, and Enhanced Voicemail ensure customers can always reach you, even if you're working remote.
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
Calls to your phone line can simultaneously ring up to three additional phone numbers. The incoming call will be connected to whichever phone answers first.
Your voicemail greeting is the message your callers hear when they reach your voicemail. There are two types of voicemail greetings - Busy and No Answer. The Busy greeting is played when you are on another call and do not have call waiting, and the No Answer greeting is played when you do not answer the call.
Other employees can set up extension mailboxes individually; however, an office administrator can set up two or more mailboxes and navigate between them.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
Standard greeting with your name: "At the tone, please record your message to [name]."
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This feature functions very similarly to an answering machine, but with no additional equipment required in your home. Retrieve mail from any touch-tone telephone by dialing *98 or the 10-digit home number and pressing * at the greeting. Messages are retained for 30 days. After 30 days, the message is automatically purged. Print Did this article help answer your question? BACK TO ALL ARTICLES BACK
The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.