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The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
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You can allow callers to press 0 and be transferred to another phone number, of your choosing, when they reach your voicemail greeting.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
Standard greeting with phone number: "At the tone, please record your message to [phone number]."
7. Hello, this is [your name] at [your company]. I’m currently out of the office, but if you leave your name, number, and a brief message, and I’ll return your call as soon as I get back.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
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A clear, professional voicemail greeting is essential for job seekers and professionals living in English speaking countries. Job recruiters, managers and colleagues will all expect a good, clear, professional voicemail greeting when they call you. Well done on recording your new professional voicemail …
A good way to do this is to maybe add, “Have a wonderful day” at the end of the greeting. It’s short, so it won’t contradict the first point, and it makes the message more personal.
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
For more general advice on voicemail messages, read our tips and examples for business voicemail greetings. Business Voicemail Etiquette I: Creating Professional Outgoing Greetings
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Recording your professional voicemail greeting can sometimes cause apprehension, especially if you have never done so before. You may find it helpful to go to a very private location when you are ready to record, and this can help ensure there is no background noise when you are finished. Take a few minutes to review the list you made earlier, and rehearse the greeting a few times if you are extremely nervous. While you are rehearsing, make sure your speech flows smoothly and you do not use filler words like "uh" or "um". Is Amazon actually giving you the best price? This little known plugin reveals the answer. Professional voicemail greetings should be pleasant in tone to encourage customers to call back later.
Using the services of a professional actor with experience in phone system recordings helps ensure truly professional-sounding voicemail greetings for a business. Professional actors backed by experienced audio directors and studio-grade recording equipment can produce high-quality recordings for phone system messages such as voicemail greetings.
Professional recording studio — Rent a professional recording studio space for a day to have optimal audio quality.Professional speaker — Hire a voiceover professional to create all of the voicemails across your company.Create a script — Create scripts for the voiceover professional to use during recording.Be personable — As noted above, allow for a bit of personality in the recording.Be positive — Tone matters more than the words you say!Keep it short — The longer they have to listen, the less likely they are to leave a message.Ask for details — Make sure to get the most important information from them in their message. Get a free business voicemail script (that you can use today!)