While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others. If you’re looking for a more unique approach, here are four sample voicemail scripts to try:
Set the number of rings you'd like callers to hear before they hear your voicemail greeting.
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The unavailable message is the standard greeting callers hear when they reach your voicemail box. It is the greeting that you can use consistently throughout the work year.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
While certain VoIP features (such as Simultaneous Ring and Find Me/Follow Me) help ensure that you don’t miss out on important calls, it can also be difficult to answer every single call that comes in, especially if you’re running a small business with limited staff. A clear, helpful, and customized voicemail greeting can be the next thing to help establish your brand and customer base. Related Blog Posts Best VoIP Providers for Making Cheap Calls to China in 2021Competitors to Vonage in 2021Scammers and VoIP: What you need to know about illegal phone scamsLandline versus VoIP: Which Is Better?Ways Virtual Numbers Help Boost Your BusinessWebRTC and VoIP: Do They Connect or Clash?How Business VoIP Takes the Stress Out of Moving Offices3 Ways to Use Hold Music to Keep Callers on the LineWhy You Should Get a Business VoIP Phone for Your Home BusinessTop 3 Reasons Pay As You Go VoIP Plans are Perfect for Small Businesses
Each voice mailbox offers 50 minutes of message storage. When 50 minutes are consumed, callers cannot leave messages. Cox Business suggests that you delete older messages, especially large messages, to preserve available storage space. You will receive a warning once the mailbox capacity reaches 70%. The platform will delete any messages after 31 days. What is an extension mailbox, how do I set it up, and how many mailboxes can be attached?
Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
11. “Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.”
You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps.
“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
Choose your no-answer greeting from the drop-down menu next to If unanswered use greeting from: 8
Displays the name and telephone number of the incoming Call Waiting caller, provided they are not blocking that information. This feature requires a Caller ID compatible telephone or display device.
44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.