When you create a professional voicemail greeting, it can be a good idea to think about what your callers might want to know. After doing so, you can make a list of points to cover in your voice message; it might also be a good idea to write out the entire greeting on a piece of paper. The ideal message should be somewhere between 10 and 20 seconds, so you may want to time yourself repeating your message before you record it. After composing your telephone message, it can be a good idea to get a second opinion of this greeting so you can make sure it sounds professional. Writing down a voicemail greeting helps prevent mistakes when recording it.
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You can also upload an unavailable greeting using the OnSIP app. After logging in, click on the Voicemail Settings gear icon at the far right. Make sure that the Custom Greeting is toggled to "on." You will then see an option to upload a .wav file of your choice. This recording will serve as your unavailable message.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
Instead of having the typical “You’ve reached ABA Corporation. Please leave your message after the beep”, make it unique and interesting.
In an ideal world, voicemail would be unnecessary. There would always be someone available to take customer calls and no one would complain about their calls not being returned and/or rejected. But of course, this perfect world isn’t possible. That’s why it’s important to give your callers options when you are unavailable. For example, aside from leaving a message, callers can also choose to listen to some relevant information about your business (such as a list of your services, your address, directions, hours of operation, and more).
Website: https://www.wavecoreit.com/blog/exchange/how-to-setup-cucm-10-5-for-exchange-2013-unified-messaging-voicemail/
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
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Website: https://www.onsip.com/voip-resources/smb-tips/business-voicemail-greetings-5-sample-scripts
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
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2. Access your voicemail. Dial *98 from your home phone. If you are away from home, dial your access number and follow the prompts, or dial your phone number, then press the * key when you hear the greeting.
Now that you are aware of the tips to create an efficient voicemail message, the next steps would be to understand from the examples below how you can get started.