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If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
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Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
Voicemail messages are important, they solve the basic issue of not missing out on any leads.
I am leaving a message and hearing the response, “Your message is too short.” Is there a minimum length for a message left in a voice mailbox?
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
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16. Hi, you’ve reached [X Business Name]. Our regular business hours are [State opening hours]. If you need to reach someone immediately, please call [contact’s name] at [cell phone number]. If not, leave your name and contact information and a representative will get back to you when we re-open.
Turn on your Skype voicemail in Skype preferences and listen to your Skype voicemails. For more info, visit http://bit.ly/w2nxvC
The phone you use to record your greeting – and your surrounding – can turn your carefully scripted greeting into an unprofessional mess. Background noise is terribly distracting, so choose a quiet room or parked car to make your call. Landlines, or a “wi-fi enabled” cellphone call, can provide much better connection quality than a standard cellphone. If you must use a cell phone, be sure to use a high-quality headset for the best clarity.
“Greetings! You’ve reached [your name and position]’s voicemail. I am away from my phone or [other important and expected job function]. Please leave me your name, telephone number, and a short message. I’ll get back to you as soon as I can, typically within [reasonable timeframe, like 12 or 24 hours].” How do I record my company voicemail?
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.