Some Cox Voice customers have caller id masking which displays a different phone number for caller ID than the connected phone line. One example might be when a CEO makes a call from his private line, the caller ID number displays as the main office number rather than the number on his desk. If we have caller id masking on our lines, how does it impact our ability to use Cox Voice Mail?
Website: https://www.verizon.com/about/sites/default/files/documents/terms/vm_ug_midatlantic_v1r1_o.pdf
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When recording a professional voicemail for your business, your validity is evaluated subconsciously by those who call you. Don’t make the mistake of overlooking this simple yet valuable component of your brand! Here are a few voicemail examples you can record using your phone system.
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
@Fa5t3r - I would try a wide range of different tones when recording and play them back to see what goes over the best and what projects the image you want people to hear. Remember that some people may be going to hear this message over and over again depending on how often they have to call you so you want it to be very pleasant and not at all irritating.
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Website: https://forums.att.com/conversations/att-phone-features/how-do-i-change-my-voicemail-greeting-message/5defd78dbad5f2f60659eaaa
We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
Solution: Poor sound quality is unlikely the fault of a reliable business voicemail service that uses VoIP technology, Baldwin says. So garbled voicemails are often due to callers’ poor mobile phone reception while leaving their message—and you may just need to call them back, assuming you can figure out their phone number. But if the problem does seem to be your voicemail, make sure you’re using a business phone and voicemail service that uses VoIP and not relying on, say, your mobile phone’s voice mailbox.
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First, open your mailbox for the first time. To open your mailbox from your telephone: Dial 083210. Enter your area code without the zero and your telephone number eg. 9 123 4567 (this is your temporary PIN). Enter a new PIN and decide whether to have PIN protected access. Press #. You are now at the main menu. Follow the voice prompts to set up your mailbox.
Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/
That said—as with any technological advancement—challenges and dilemmas can arise. Here are five common voicemail problems businesses face and solutions for them:
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
During the holiday season, make your customers feel more welcome and give them the customer experience they hope through your voicemail by informing them that you will contact them after the holiday season.
Forward calls to a pre-determined number during a power outage or when the connection to the cable modem is lost so you will never miss a call.