4.) Gentile Cliente, avete digitato il numero dell’esercizio in comune xyz. Al momento tutte le nostre linee sono occupate. Chiediamo gentilmente la vostra pazienza. Sarete connessi al prossimo assistente disponibile al più presto possibile.
When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.
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Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”
2.) Bem-vindo a John Doe. Infelizmente você está nos ligando fora do horário comercial. Você pode nos contatar de segunda a sexta-feira das 8:00 às 18:00 e sábado das 9:00 às 16:00 horas. Por favor deixe uma mensagem ou nos envie um e-mail para: [email protected]. Entraremos em contato o mais rápido possível - Obrigado.
As the old saying goes, practice makes perfect. Read your voicemail script aloud several times in order to get the flow and annunciation correct. Soon, you’ll be a voicemail pro!
Sometimes the caller will not want to leave a message on voicemail or would prefer to contact you via alternative means.
22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
Make sure to remind your caller to leave their name, number and the details of why they are calling, so you can ring them back professionally and constructively.
Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”
To maintain a seamless voice mail experience, follow instructions in the voice mail reminders and the direct mail letter. (Note: You will need to renew and document existing voice mail messages.)
As an added bonus, posting a job on Voices.com is always free. They also have a VoiceMatch™ algorithm to match your job to only the most qualified voice talent.
7.) Bem-vindo a John Doe DE, o seu especialista em produtos de amostra. Se você quiser fazer um pedido, por favor, use o processo de encomenda na nossa loja on-line www.johndoe.de - Estamos ansiosos pela sua encomenda. Para todas as outras perguntas, entre em contato com nosso departamento de atendimento via e-mail em [email protected] - vamos retornar para você o mais rápido possível. Obrigado pela sua ligação.
"If I'm honest, I mean, we do tell our clients that we don't have voice mail," Blanchard says. "But our clients forgot and they said, 'Have you gone out of business? What's happening? What's going wrong?' "
Importance of voicemail for customers. With businesses expanding their global reach, the volume of calls that customer support desks receive …
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