GoToConnect is one of the best reviewed companies in the VoIP industry. Most customers are quite happy with their service.
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
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22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
The setup process of a standard small business VoIP phone system is refreshingly simple.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
You want this experience to be a positive one for the caller. Make sure your voicemail provides information such as your hours for operation and additional contact information. You’ll also want to address when the caller can expect your call or list other ways they can get in touch should you not answer.
Website: https://linkedphone.com/blog/professional-business-voicemail-greetings-scripts-examples-for-business/
What’s more, according to WP Beginner, “more than 88% of local searches on mobile devices end up in a phone call,” so you don’t want to be caught off guard when a customer calls!
(I use Verizon. My Smartphone IS my business phone. I got rid of the land line a year ago.)
Hey, not here right now and not really interested in who this is, I’m out on a wilderness retreat learning about the importance of making connections.
The U.S.-based Ring Central offers a substantial amount of call features and the most bells and whistles for the money. The base model "Standard Plan" offers call management, mobile apps for both iOS and Android, unlimited calling and conference calling, 1,000 toll-free minutes, unlimited business SMS, unlimited video conferencing for up to four connections, log reports, and multi-level auto-attendants for a monthly fee of $24.99 per user. The popular "Premium Plan" upgrades the number of toll-free minutes to 2,500, increases the video conference capacity to 50, and adds custom application development/deployment, caller ID, automatic call recording, smart integration with systems like Salesforce and Zendesk.
The fine print -- When will your contract be up for renewal? Is there any grace period? What has to happen for you to terminate your service?
Businesses can set their operating hours – say 8 a.m. to 7 p.m. – and create that cutoff for when voicemail takes over. Incoming calls can then gain their own path to voicemail for when employees are expected to be finished working.
CallHippo is one of the small business phone service providers with a distinct international focus. It calls itself an “Intelligent Virtual Phone System.” CallHippo does a great job of telling you what you as the user can accomplish with its system (as opposed to simply telling what its technology is or does). Even its live chat starts by saying “Hey, how about setting up your phone system in less than 3 minutes?” Feature We Like: Focuses on workflow, highlighting the third party apps it integrates with. It sees phone as part of a continuum of customer processes in your company.
Organize tasks into projects to visualize your work as a board, list, or timeline. Calendars & Timelines Hyper Collaborative Powerful & Flexible Beautifully Designed
And remember, while you’re busy returning your calls, Blitz can be automating other parts of your sales process. We can assign leads to your staff or even send emails to your customers.
If you want them to leave a voicemail, tell them right from the beginning, “Please leave your name, reason your calling, and the best way to contact you.” If you want them to call you back during normal business hours, tell them, “Please call back during normal business hours.” If you want them to call back prepared for a lengthy conversation, you can say something like, “Please refer to our website’s FAQ page,” and then provide the URL. Self-service should never be underestimated.