Call Us Toll Free - US & Canada : 888-818-9916 UK : 800-069-8778 AU : 1800-990-217 How to Set Up Business Voicemail Greetings with Examples
Your office phone can be the best technology investment you’ve ever made because it affects sales, marketing, operations, and customer service. Check out our latest guide to ensure that you get the best office phone system features available.
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37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
A secretary in a doctor’s office creates a voicemail greeting that says, “If you have a scheduled meeting with us, we could use copies of all your medical documents from last year, so come prepared.” Using the word “could” gives patients the impression that they don’t necessarily “need” last year’s documents. See the difference between “could” and “need”? Your word choice can impact a future meeting significantly. If you want a customer to perform a specific action, you need to pay close attention to how you express your calls-to-action.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
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Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
IP phones connect to the internet, so they’re able to automatically reach the VoIP provider’s server, download any necessary updates, and begin accepting calls.
You might also consider giving them the option to skip your voicemail message completely by pressing another key (again, check with IT). You also want to make callers aware what you will return their call, instead of telling them that you will try to return their call--and let them know when you are likely to do it, if possible. If necessary, provide additional or emergency information in your voicemail greetings. My dentist, for example, lists his cell phone number for emergencies.
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If your company is concerned with efficiency, CloudPhone is a service that prides themselves on their features that facilitate efficiency and make it easy for businesses to improve their phone communication without having to slow down their business in other areas.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
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eVoice pairs integrated fax abilities with virtual phone number services. Users also benefit from an auto attendant, the ability to forward calls, the ability to block calls, and text capabilities. eVoice offers an affordable option to customers who prefer to send and receive important information by fax instead of email.
Customer interactions consist of two things. One, providing “daily details” and two, the methods you use to deliver them. These are essential in any of the best phone systems for small businesses and major enterprises.
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
Here’s another funny one for those times you really want to lighten the business mood: