6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
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In order to determine the number of users you need for your VoIPstudio phone system, count the total number of devices you need, including desk phones, softphones, conference phones, and fax machines.
1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.
They pride themselves on their innovative thinking to provide reliable and crafty solutions. 8×8 wants to keep you connected to your customers.
Your employee experiences dramatically impact the outcome of your customer experiences.
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
CallHippo’s customer support is one of the company’s strongest assets. The site’s support center boasts a huge library of answers to commonly asked questions divided by category. CallHippo’s customer service team is available round the clock and can be reached via live chat, email, phone, Facebook Messenger, and Twitter. Should you encounter any issues with the software, you can also request help by submitting a ticket through the site’s support page.
15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
18. “Thanks for calling [Company name/your name]. We hope you’re enjoying the holiday season. We aren’t available at the moment due to our holiday hours. Leave your name, number and the reason for your call and we’ll get back to you ASAP! Thanks for calling.” Everyone deserves a break. Let your callers know although you might be enjoying one too, that their needs are important.
We recommend CallHippo’s Silver plan as the best virtual phone system for a small business’s sales or marketing team. The cost starts at $24 per month for each user, and should you decide to go for this option, you’ll get all the features from the Bronze tier alongside a few more useful services. Additional features include unlimited incoming calls, call queuing, call cascading, interactive voice response (IVR), live call, call reminder, internal team calling, user working hours, after call work, holiday routing, and intelligent analytics.
Ooma offers technology to assure every customer call coming in or going out from your business is crystal clear.
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
Every plan is month-to-month. You’re never locked into a long-term contract and you get a money-back guarantee, so you can try UniTel Voice risk-free for 30 days.
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.
CallHippo is an excellent solution for teams that want to define their sales and support processes directly through their business phone provider.