Website: https://www.onsip.com/voip-resources/smb-tips/voicemail-greeting-scripts-for-doctor-law-and-dental-offices
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If your business is more on the casual and relaxed niche, then your tone, although professional, should also be casual. If your business is highly technical and formal, then that’s when it also becomes right to inject a hint of formality.
Consider my list of eleven things you can do from a text message, instant message, or email that you can't do with voicemail.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
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1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
6. Don’t Overthink, Just Keep it Short and Relevant. The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information. If you have enough time, tell a joke or share a little more.
In short, more often than not, voicemail greetings feel bleak and boring to callers. If you’re a business, boredom is an awful way to start off the conversation with potential customers. Since the attention span of a human being fluctuates around 8-10 seconds, filling them up with a standard voicemail greeting is the worst idea you can have.
7. “Hi, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m especially busy today, but if you leave me your name, phone number, and a brief message, I’ll get back to you within the day. Chat soon!” Your callers want to hear from you soon. Calling back within the business day lets them know you’re reliable despite how busy you are.
Not having a dedicated business line with 411 directory assistance tends to be a red flag to lenders. It tells lenders you may not be as serious about your business as they'd like for you to be.
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Voicemail essentials: Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.”
It isn’t always convenient to keep a browser window open that displays your online voicemail manager. Let’s face it, we probably have too many tabs open already.
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After hours, though, it could be easier to send callers directly to a central voicemail box. This can work well for a small business that won’t need to field a lot of late-night calls.