Solopreneurs and growing businesses turn to VirtualPBX for a good deal on dedicated business phone numbers. Small to medium-sized business owners enjoy the provider’s advanced features such as audio conferencing and ring groups, while large-scale enterprise managers use this company’s solutions to accommodate their multinational call centers.
You can’t always get to the phone when clients, partners, investors, or colleagues call you. When this happens, a professional voicemail greeting helps you make a positive impression and tells them what to do next. There are a variety of ways to convey your message. If you’re not sure what type of message to record for your own voicemail box, here’s a definitive guide to get you started.
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Multi-tier call menus ( a.k.a. sub-menu) provide additional call menus for teams and departments. Use this feature if you have a department that requires its own call menu. For example, if you have a customer service department, you can set up a multi-tier call menu customized just for that team - 'Press 1 for product support' and 'Press 2 for billing questions'. From here, you can direct callers to colleagues who are specialized in these areas.
eVoice plans also feature an auto-attendant that can personalize your phone answering services and forward callers to the right extension within your company.
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
What's more, RingCentral bridges the communication divide between all devices — smartphones, tablets, desk phones, and computers — making it the perfect business phone service for any business.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now. My office hours are Monday through Thursday, 10 am to 4 pm. Please leave your name and phone number and I'll get back to you as soon as possible. Thanks. 2. Company Wide Voicemail Greeting
To learn more about the costs of business phone systems, download our free eBook The Essential Guide to Business Phone System Pricing.
Unlimited Calling & Flat Rate Billing Over 40 Enterprise Class Calling Features No Contract, Quick & Easy Setup
The Freshdesk Contact Center pricing structure differs from other companies on our list. It’s the only company that charges incoming/outcoming calls on top of monthly user fees. Though this makes it a high-priced option for businesses with a large customer care staff, the company delivers great features.
And remember, while you’re busy returning your calls, Blitz can be automating other parts of your sales process. We can assign leads to your staff or even send emails to your customers.
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Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
A lot of small businesses set up a 13, 1300 or 1800 number to appear more professional, but that’s only the first step. Using a business phone service gives you a range of advantages over your standard landline, including the ability to: Set your business hours and record different voice greetings to align with a particular time of day or year. Set up an automated response, add department extensions to route the calls, and more. Have multiple users on the phone number via call overflow regardless of their location. For ideas on what to include in your voicemail greeting, see our blog on examples of professional voicemail greetings.
The number you have xxx-xxxx (your number) has been changed, the new number is xxx-xxxx (again, your number). CULATA!