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In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain.
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You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
For businesses that are running several extensions, using predictive dialers to channel the voicemail responses to the right department delivers high productivity. This prompts your reps to act faster and appropriately by calling back clients during their chosen hours.
Creating a professional voicemail greeting isn’t complicated, but you need to keep a few things in mind to ensure success. The following tips will help: Be friendly and welcoming - let your company's personality shine!; Have a clear voice, speak at a slow to moderate pace, minimize background noise; Ensure the greeting is human and approachable; Keep the greeting short and informative; Ensure the greeting doesn’t sound robotic or unnatural; Show your gratitude for the call by saying thank you; Manage expectations by clearly stating when the client can expect a callback.
Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
Most voicemail services are included as a feature of a broader business phone system – like you’ll find with VirtualPBX Voicemail.
Nextiva possibly provides the best combination of pricing and features for virtual phone services. However, the pricing structure listed on their website can be confusing. Nextiva should rework their pricing page to provide more clarity to users.
What’s more, according to WP Beginner, “more than 88% of local searches on mobile devices end up in a phone call,” so you don’t want to be caught off guard when a customer calls!
If you're looking to go all out to give the best possible first impression to your customers, hire a professional voice actor. Our customers love the voices available on Fiverr, a website that matches businesses with creative talent. You can get a professional recording done for as little as $5. If you're looking for a high-end product, check out The Voice Realm which offers the best voice talent on the planet. The quality is astounding.
Our voicemail service comes with the ability to receive unlimited incoming faxes ..
Number portability is supported: you can port to us your old PSTN number and carry it with you everywhere in the world.
13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
Watch to the video below to find out how the service works! If you have any additional questions, visit the FAQ page.
Given that it can be scaled easily with almost no investments, this cloud-hosted software solution is a great choice for small to mid-sized businesses. We recommend Talkroute to those on the hunt for robust call center features for remote agents or those that need to handle large volumes of incoming and outgoing calls every day.